Implementation Support Services
Leverage our professional expertise in project management, relationship management, change management, configuration management and infrastructure management services!
We provide high quality, cost-effective implementation and support services leveraging professional international standards. With our expertise in project management, relationship management, change management, problem management technical services in implementation of management solutions, we are confident that we can meet any project implementation challenges for any business industry.
With our certified solution consultants and our experience in multiple implementations across various companies and geographies, we quickly and efficiently deploy powerful business solutions which will help you achieve your business objectives and improve organizations bottom line.
Project Management Services
A lack of resources and expert guidance should not hold you back from expanding and optimizing your relationship marketing programs. From strategy to creative and production, our team supports its clients with a variety of project-based campaign services delivered via its in-house teams and global network of agency partners.
RMI or its partner network can help you develop an overarching strategy for embracing new markets, new channels, or new programs. Equally important, we have the understanding and Project Management specialized resources to execute those strategies using the PMI framework.
Relationship Management Services
Excellent relationship management is key to the successful adoption, use, and optimization of any technology solution. Our dedicated account teams take the time to learn your business and how RMI can best be leveraged to meet your marketing goals and objectives today and in the future.
RMI relationship managers are focused on increasing your marketing ROI, which is in stark contrast to their counterparts at large marketing cloud providers who continually look to cross-sell and up-sell other pieces of the technology stack – if they are around at all past implementation. With a RMI relationship manager, you get an active partner whose number one goal is to help you be more successful.
Configuration & Infrastructure Support Services
An organization’s network infrastructure is a critical factor for business success. Our information technology infrastructure and configuration services help you avoid operational bottlenecks, drain on IT resources, and inflated costs. Implementing an optimal IT infrastructure can present a significant challenge, but our IT infrastructure services can help prevent damage to your bottom line and protect your competitive standing, while providing you with cost effective hardware solutions.
Your IT infrastructure solutions including servers, storage, and enterprise applications; your communications platforms including voice, video, and data presentation systems; and your information security architecture all depend on a robust, yet flexible, network infrastructure. Our team can help you transform the economics of network management by delivering standards-based, next-generation infrastructure solutions. We give your operations the advantage of having an easily managed network through service-ready and business-ready features. With RMI as your partner, you benefit from:
Business continuity through service assurance and high availability
Support for complex, multivendor environments
Interoperable systems that simplify management
Better utilization of limited network resources
Automation of more day-to-day operations
Change Management Services
The success of your deployment relies on the adoption of your new platform by your entire organization.
RMI's Change Management Services can help align your organization for the change journey and transform your workplace with empowered, self-sufficient users.